ISO 9001 is applicable to any sector and type of organization. Its main focus is on Quality Management (QMS), serving as a framework for structuring processes to ensure consistent products and services, focused on customer satisfaction and oriented towards continuous improvement.
The most recent version of the standard, ISO 9001:2015, introduced a risk- and opportunity-based approach, reinforcing the need for strategic quality planning. Unlike standards such as ISO 27001, which has controls divided by specific security domains, ISO 9001 is based on the standardization of process management and requirements.
On March 11, 2026, Vasilios Syrakis received the email that many senior engineers have received: eight years at Atlassian, infrastructure...