ISO 20000 is an international quality management standard that defines the requirements for a technology service management system. We implement processes that adhere to ISO 20000 standards to ensure efficiency and delivery of excellence, all to meet the needs of users.
In addition to improvements in all stages of the management process, the implementation of ISO 20000 enables companies to participate in government procurement notices, provides improvements in service excellence and increases customer confidence.
On March 11, 2026, Vasilios Syrakis received the email that many senior engineers have received: eight years at Atlassian, infrastructure...